Terms & and Conditions

Terms & Conditions – Chito Chatty

Welcome to Chito Chatty. By accessing or purchasing from our website, you agree to be bound by the following Terms & Conditions. Please read them carefully.

1. General

  • Chito Chatty operates an online store for PlayStation consoles, games, and gaming accessories

  • By using this website, you confirm that you are 18 years or older or using the site under parental supervision

  • We reserve the right to update or modify these terms at any time without prior notice

2. Product Information

  • All products listed are described as accurately as possible

  • Pre-owned / refurbished consoles are tested and quality-checked before dispatch

  • Minor cosmetic wear on used products is normal and does not qualify as a defect

3. Orders & Payments

  • Orders are confirmed only after successful payment

  • We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspicious activity

  • Payments are processed securely via third-party payment gateways

4. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to courier or external factors

  • Chito Chatty is not responsible for delays caused by logistics partners, weather conditions, or regional restrictions

5. Returns, Refunds & Cancellations

  • Returns and refunds are governed by our Refund & Return Policy

  • Cancellation is allowed only before dispatch

  • Unboxing video is mandatory for any damage or defect claims

6. Pre-Owned & Jailbreak Consoles

  • Pre-owned consoles (including PS4 jailbreak versions) are sold after testing and verification

  • Jailbreak software, installed games, or digital content are non-refundable and non-transferable

  • Any system update, reset, or modification done by the customer that affects jailbreak functionality is not our responsibility

7. Warranty Disclaimer

  • Warranty, if any, is limited and clearly mentioned on the product page

  • Warranty does not cover physical damage, liquid damage, power surge issues, or unauthorized repairs

8. User Responsibilities

You agree not to:

  • Misuse the website or attempt unauthorized access

  • Provide false information while placing orders

  • Engage in fraudulent or abusive activities

9. Intellectual Property

  • All website content including logos, images, text, and designs are the property of Chito Chatty

  • Unauthorized use or reproduction is strictly prohibited

10. Limitation of Liability

Chito Chatty shall not be liable for:

  • Indirect or consequential damages

  • Loss caused by misuse of products

  • Software or account-related issues beyond our control

11. Governing Law

  • These Terms & Conditions are governed by the laws of India

  • Any disputes shall be subject to the jurisdiction of the local courts in Tamil Nadu